Shipping policy

At Lluviana Noir, every order is prepared with intention and care to ensure your ritual arrives seamlessly.

Shipping Methods
We offer trusted delivery through UPS and FedEx, allowing you to choose the carrier that best suits your needs at checkout.

Processing Time
Orders are processed within 1–3 business days. Once your order has been prepared and shipped, you will receive a confirmation email with tracking details.

Shipping Rates
Shipping costs are calculated at checkout based on your selected carrier, delivery speed, and location.

Delivery Time
Delivery times vary depending on the selected shipping method and destination. Please note that once your order has been handed to the carrier, delivery timelines are managed by UPS or FedEx.

Order Tracking
All shipments include tracking. You can monitor your delivery status at any time using the tracking link provided in your confirmation email.

Shipping Address
Please ensure your shipping information is accurate at checkout. Lluviana Noir is not responsible for delays or lost packages due to incorrect addresses.

Lost or Delayed Packages
If your package is delayed or marked as delivered but not received, we recommend contacting the shipping carrier directly. If you need additional support, our team is here to assist you.

Lluviana Noir is committed to delivering more than a product — we deliver an experience, from our hands to yours.